Sandwell Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How We Handle Your Data

Your personal information is utilized for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your car rental bookings and contracts. This includes verifying your identity to confirm you meet our rental criteria. We coordinate the vehicle collection and return procedures, as well as process payments and manage deposits and any applicable charges.
• Customer Engagement and Contract Fulfillment:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer assistance. Informing you about modifications to our services or policies.
• Marketing Consent and Legitimate Interest in Sandwell:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Our Customers:
  • Assessing website interactions to refine user experience and site performance. Conducting research to improve our vehicle selection and service offerings.
• Regulatory Adherence (Legal Requirement):
  • Adhering to local laws, regulations, and tax obligations. Mitigating fraud risks and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Sharing Practices

Your Personal Information Sharing

• Local Partnerships: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are committed to safeguarding your data.

We do not share your personal information for marketing.

4. Protecting Your Data

We apply effective technical and organizational strategies to safeguard your personal information from unauthorized access, modification, disclosure, or deletion. This includes encryption, strict access controls, secure server environments, and ongoing security evaluations. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely foolproof.

Data Retention Policy

Your personal information is retained only for the time needed to achieve the objectives for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we keep your data will depend on its nature and the specific circumstances surrounding its processing.

Your Rights in Sandwell

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information on file.

Contact us to exercise your rights.

Cookies and Tracking Practices

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences in your browser settings at any time. This allows you to control how we collect and utilize your information.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page along with a new "Last Updated" date. We recommend regularly reviewing this policy to stay informed about how your information is managed.

Sandwell Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: